Terms of Service

Effective Date: August 10, 2026

1. About Vocation

Pathfinder Products Corp dba Vocation provides technology designed to help individuals better understand their careers, navigate career decisions, and improve conversations about work.

Our Services may include:

• AI-guided career discovery and navigation
• Career assessments, exercises, and personalized insights
• On-demand AI career coaching
• Tools offered through universities, workforce organizations, employers, or other organizations
• Manager enablement and employee coaching tools
• Reports, recommendations, prompts, and other career-related resources

Some Services may be offered directly to individuals, while others may be made available through an organization with which you are affiliated.

2. Eligibility and Accounts

You must provide accurate information when creating an account and are responsible for maintaining the security of your login credentials.

You may not use another person's account without permission or allow others to access your account in a way that violates these Terms.

You must be at least 18 years old to use the Services unless Vocation expressly permits otherwise.

3. Career and AI-Generated Guidance

Vocation uses artificial intelligence and other software to provide personalized questions, observations, analyses, recommendations, and coaching.

These outputs are intended to support reflection and decision-making. They are not guarantees of employment, career advancement, job performance, admission, compensation, or any other outcome.

AI-generated information may occasionally be incomplete, inaccurate, or inappropriate for your circumstances. You are responsible for evaluating recommendations and making your own career, employment, educational, financial, or other decisions.

Vocation does not provide legal, financial, medical, or mental health advice.

4. Organization-Sponsored Accounts

You may receive access to Vocation through an employer, university, workforce organization, educational institution, or other organization.

Depending on the specific program, certain information, reports, insights, progress indicators, or coaching outputs may be made available to that organization or its authorized representatives.

Where applicable, the Services will indicate what information is shared or visible. Our collection, use, and disclosure of personal information is further described in our Privacy Policy.

If an organization has entered into a separate agreement with Vocation, that agreement may govern the organization's use of the Services. If there is a conflict between these Terms and that agreement with respect to the organization, the separate agreement will control.

5. Manager and Workforce Tools

Certain Vocation Services are designed to help managers, educators, coaches, advisors, or other authorized professionals better support individuals.

These tools are intended to provide additional context and support better conversations. They should not be treated as the sole basis for hiring, termination, promotion, compensation, admission, disciplinary, or other consequential decisions.

Organizations using Vocation remain responsible for their own decisions and for complying with applicable employment, education, privacy, discrimination, and other laws.

6. Payments and Subscriptions

Some Services require payment.

Prices, billing frequency, and the features included in a purchase or subscription will be disclosed before you complete your purchase.

If you purchase a recurring subscription, you authorize Vocation or its payment provider to charge the applicable subscription fee at each renewal period until you cancel.

You may cancel a recurring subscription before your next billing date to avoid future renewal charges. Cancellation does not generally entitle you to a refund for amounts already paid unless otherwise stated at purchase or required by applicable law.

If Vocation offers a one-time or “lifetime” purchase, that purchase provides access to the applicable offering for as long as Vocation continues to operate and make that offering available, subject to these Terms.

Vocation may change pricing or available plans from time to time. Any changes to recurring subscription pricing will apply prospectively and will be communicated as required by applicable law.

7. Acceptable Use

You agree not to:

• Use the Services for unlawful, fraudulent, or abusive purposes
• Attempt to gain unauthorized access to Vocation systems or another user's account
• Interfere with or disrupt the operation or security of the Services
• Reverse engineer, scrape, systematically copy, or extract the Services except where permitted by law
• Use automated systems to access the Services in a manner that places unreasonable demands on our infrastructure
• Upload malicious code or content
• Misrepresent your identity or affiliation
• Use the Services in a manner that infringes the rights of others

We may suspend or terminate access where we reasonably believe these Terms have been violated or use of the Services presents a security, legal, or operational risk.

8. Your Content

You may provide information, responses, documents, messages, or other content through the Services (“User Content”).

You retain ownership of your User Content.

You grant Vocation the rights necessary to host, process, analyze, transmit, and otherwise use your User Content to provide, maintain, secure, and improve the Services, subject to our Privacy Policy and any applicable agreement between Vocation and an organization sponsoring your access.

You represent that you have the right to provide any information or content you submit to the Services.

9. Privacy

Your use of the Services is also subject to the Vocation Privacy Policy:

https://www.joinvocation.com/privacy-policy/

The Privacy Policy describes how Vocation collects, uses, stores, and shares personal information.

10. Vocation Intellectual Property

The Services, including Vocation's software, designs, methodologies, assessments, prompts, workflows, reports, content, trademarks, and other materials, are owned by Pathfinder Products Corp dba Vocation or its licensors and are protected by applicable intellectual property laws.

Subject to these Terms, Vocation grants you a limited, non-exclusive, non-transferable right to use the Services for their intended purpose.

These Terms do not transfer ownership of Vocation's intellectual property to you.

11. Third-Party Services

The Services may rely on or interact with third-party technologies, hosting providers, artificial intelligence providers, payment processors, integrations, or websites.

Vocation is not responsible for third-party services that are outside of our control. Your use of third-party services may also be subject to their own terms and policies.

12. Service Availability and Changes

We work to keep Vocation available and functioning reliably, but we do not guarantee uninterrupted or error-free operation.

We may modify, add, remove, suspend, or discontinue features of the Services from time to time, including as the product evolves.

We may also temporarily restrict access for maintenance, security, upgrades, or circumstances outside our reasonable control.

13. Disclaimer of Warranties

To the maximum extent permitted by law, the Services are provided “as is” and “as available.”

Vocation makes no guarantee that:

• The Services will always be available or error-free
• AI-generated outputs will always be accurate
• Recommendations will be appropriate for every user
• Use of the Services will result in employment, promotion, admission, increased compensation, improved job performance, or any particular career outcome

Nothing in these Terms limits any warranty or right that cannot legally be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Pathfinder Products Corp dba Vocation and its officers, directors, employees, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the Services.

To the maximum extent permitted by law, Vocation's total liability arising out of or relating to the Services will not exceed the greater of $100 or the amount you paid Vocation during the 12 months preceding the event giving rise to the claim.

Some jurisdictions do not permit certain limitations of liability, so portions of this section may not apply to you.

15. Termination

You may stop using the Services at any time.

Vocation may suspend or terminate your access if you materially violate these Terms, create a security or legal risk, fail to pay amounts owed, or misuse the Services.

Sections that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, and governing law, will continue to apply.

16. Changes to These Terms

We may update these Terms as our Services or legal requirements change.

When we make material changes, we will update the effective date and provide additional notice where required by law.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by law.

17. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles.

Nothing in these Terms limits rights you may have under mandatory consumer protection laws applicable where you live.

18. Contact Us

Questions about these Terms or the Services may be sent to:

Pathfinder Products Corp dba Vocation
support@joinvocation.com

See also our Privacy Policy.